TicketSwap Appoints Jan van Casteren as New CEO

Founder Hans Ober steps down after 12.5 years

Amsterdam, June 16, 2025 – TicketSwap has appointed Jan van Casteren as its new CEO. He succeeds co-founder Hans Ober, who is stepping down from day-to-day operations after more than twelve years. Ober will remain closely involved with the company as a member of the supervisory board and will continue to contribute to strategic projects and innovation.

Van Casteren previously served as Head of Europe at Flexport, a leading technology company in the logistics sector, where he oversaw the company’s European expansion and led a rapidly growing team. At TicketSwap, he will focus on international growth and further innovation, evolving the platform from a ticket resale marketplace into a discovery platform.

Before his leadership role at Flexport Europe, Jan worked at The Boston Consulting Group, managing projects in the technology and industrial sectors. He holds an MBA from INSEAD in Singapore and an MSc in Information Management from Tilburg University.

International Growth and Platform Development

With Van Casteren’s arrival, TicketSwap is entering a new phase of growth, evolving from a ticket resale platform into a broader discovery platform for fans. The strategic focus lies on expanding into new international markets, growing strategic partnerships, and strengthening TicketSwap’s position within the live entertainment, sports, and events ecosystem.

Jan van Casteren is excited about the new chapter: "I’ve been a TicketSwap user from the very beginning. The fan experience is spot on – it’s user-friendly, transparent, and safe. At the same time, the landscape is changing rapidly. We see opportunities to offer fans more than just access, while also supporting organizers with new ways to reach their audience. I see tremendous potential, both in the Netherlands and beyond. I’m looking forward to working with the strong team to turn that into growth and a positive impact on the broader events ecosystem."

A New Chapter for TicketSwap

"I started TicketSwap as an entrepreneur and gradually took on a growing leadership role – something the company needed and something I truly enjoyed," says Hans Ober. "After 12.5 years, I’m now passing the baton to Jan so I can fully focus on innovation and strategy within TicketSwap. I’m grateful that I can make this transition within the company, alongside my co-founders. I have full confidence in Jan and look forward to taking the next big steps together."

Hans is stepping down as CEO now that TicketSwap is profitable again, nearly 20 million tickets have changed hands, and the company is experiencing strong growth across Europe. Jan van Casteren will take over as CEO of TicketSwap on June 16, 2025.